For Technical support

Implementing technical support through a professional and experienced service in the technical support works for the sites and dedicated to customer service, and the structure of the communication and their questions.


We do not keep you waiting!

Our support agents are available 24/7 for Phone, Chat or Ticketing support.


We do not keep you waiting!

Our support agents are available 24/7 for Phone, Chat or Ticketing support.

We overstaff all shifts so that there is always someone to pick up the phone or online chat, so you don't have to wait more than a few seconds for the next available operator. We also evaluate each employee's speed, as well as the team performance as a whole, on a regular basis.

We invest a lot of technical and human power to make our support efficient and fast. We have implemented in-house systems for fast issue tracking and load balancing of the incoming requests for all our agents.


We help more than other hosting providers!


Aside from providing an easy and hassle-free CMS installation and free migration, we also help you with popular script extensions, plugins and templates, investigate and fix application-related issues and requests that other hosts turn down as beyond their scope.

We've put up personal profiles of all our employees. Each time you get in touch with one of our representatives via our Support Center, you will be able to see their profile with technical background, years of experience, specific areas of expertise and interests. Putting the face behind the name and the title in the digital age makes communication more human - and ultimately far more pleasant.


100% white label support by web hosting experts