Frequently Asked Questions

In order to quickly provide you with the answers you need, we have gathered solutions to our most common inquiries in this knowledge base article. It will be updated regularly to reflect the most relevant information.


We can hold contract between the company and customer parties to guarantee your right

Yes you can purchase a project at its cost after communicating and agreeing with technical support and sales

Yes, after you communicate with us and know the details of your idea we can start them immediately

You can definitely use any of the templates that have been programmed HTML The template is converted to work on your site without any software problems or design errors

We are creating and programming the site from zero until delivery of your site

Yes, it is called cPanel. You can view our cPanel Hosting page for more information.

Phone, email, and chat support is available 24 hours a day, 7 days a week, 365 days a year.

No. We never change or tamper with your website.

Your account will be activated the very same business day.

Bandwidth is the amount of data that is accessed while viewing a website. Every time a user views a website, data is transferred, and the measurement of that transfer is bandwidth. In general, images, audio files and video files are higher in bandwidth than text. That means that if you have a more burdensome website in terms of bandwidth – if you have lots of video or streaming audio, for example – you have a higher bandwidth requirement than someone with a simple text-only website, or someone with only a few low-resolution images. Some web hosts offer unlimited bandwidth, and some place a cap on it.

Disk space refers to the total space available for a user to store files on at any time. Files may be any type - HTML, images, videos – and at any single given time, the total file size may not exceed the disk space. How much disk space you need is dependent on what type of media and interactions you’ll be hosting through your site. Your email account’s storage is also counted in disk space, so if you have large files that will sit in the account, that will boost your disk space needs. Remember that although you might not need much space now, you want wiggle room to expand and grow in the future, without switching hosts.

You can find out how many people visited your site through a number of different third party resources, such as Google Analytics or StatCounter. Some hosts provide easy ways to incorporate these tools into your website to start tracking, but some don’t give you any help in setup at all. It’s important that businesses install some sort of traffic counting tool on every page of a site and regularly decipher the data to make improvements to marketing and sales plans. For personal websites, traffic counters are merely tools of curiosity, but the numbers certainly are fun to keep an eye on!

This is an abbreviation for Secure Sockets Layer. This is a common protocol used to communicate information securely online. This protocol provides a safe path that runs between two Internet-connected machines or two machines on the same internal network. It is an extremely handy tool used by web browsers who need to connect securely to a web server, given the wild insecurity inherent in the Internet. SSL usually operates and sets up a secure session with little or no interaction from the person actually visiting the web site. You may notice the browser displaying a padlock or the address showing a padlock and a green bar – those are the hallmarks of SSL doing its magic.

Unfortunately, the short answer is that without adding in some level of protection, your site is probably not protected from hackers. Some web hosts give you that added protection, and some don’t. For example, some web hosts provide SiteLock Security, which works hard to block hackers and spammers. If you are using Valblog, or WordPress, your site is inherently more secure than many, but it is still extremely important to install plugins focused on boosting security.

The website templates included in the Web Hosting packages offer an inexpensive way to establish an Internet presence quickly. Our Website Builder Tool comes with a large variety of website design templates which can be easily customized to reflect your company's image and purpose.

How do I upgrade my Web hosting package? If you need more storage, data transfer capability, or multiple file transfer (FTP) accounts, log into your Network Solutions Account (Manager), click on the Web Hosting tab, and then choose the hosting package to which you'd like to upgrade.